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    Business Information

    Hours of operation.

    Monday-Friday 9AM - 5 PM EST. Hours may vary during holidays. Business days do not include weekends or US holidays.

    Email: friends@wudlife.com

    Phone: 844-WUD-LIFE (844-983-5433)

    Shipping

    Shipping options and times:

    FREE Domestic USPS: 1-5 business days

    FREE International: 7-10 business days (FedEx)

    How quickly does my WÜD case ship?

    Real Wood: Typically less than 24 hours after purchasing. Note we are not open on the weekends. 

    Stabilized Burl: Because the stabilized burl wood is purchased per individual slice, they can take up to 24-48 hours to ship. 

    Do you ship worldwide? How much does it cost?

    Yes, we ship worldwide using FedEX. International orders can be expected to take 7-10 business days to be delivered. Sometimes there may be customs delays. Please contact us for any help getting your WÜD case to you.

    Returns/Replacements

    All returns and replacements are managed on a case-by-case basis. Keep in mind that stabilized burl is purchased as individual slices, and therefore, the case will appear exactly as ordered and cannot be returned or replaced. 

    Wood Questions

     Are WÜD cases real wood?

    Yes, each case is made with real wood and their wood information can be found on the individual product page. 

    What if I get something on my case, how can I clean it?

    Due to the protective coating, a damp paper towel can easily wipe off anything you may get on your WÜD case. 

     

    Case Questions

    Can I still use wireless charging?

    Never fear,  your wireless charging will still work with the case on your phone.